Do You Have Water Damage or Flooding in Your Home?
All water damage, large or small, is upsetting and harmful to your health and property. Arizona Total Home Restoration helps you through the recovery process with compassion and expertise.
Take a look at our Storm Preparedness Checklist to help prevent further damage.
Examples of Water Damage Include:
- Storms and flooding
- Water used to put out a fire
- Burst pipe
- Sewage backup
- Supply line leak (ex. toilet, refrigerator, sink, washing machine)
Water Damage is an Emergency!
- Toxic Mold can grow within 48 to 72 hours, a hazard to your health and your property.
- The longer flood or wastewater sits unchecked, the more contaminated and dangerous it becomes. Such as water damage that happens during your absence.
- Hidden threats exist such as electric shock, poor ventilation, and loss of structural integrity.
Nathan and his team are amazing and get the job done! With water damage from a major pipe issue they were able to dry out and save us the headache of the repairs. They were fast and amazing to work with. I would HIGHLY recommend ATH to anyone.
Brandon M. - Chandler, AZ
WATER DAMAGE FAQS
What should I do while I wait for help?
1. Safety first!
If the water-damaged areas include electrical appliances, stay out of the area. Don't risk electrocution.
2. Stop the flow of water!
If there is a burst pipe, turn off the water main. If there is a roof or plumbing leak, put a bucket under it.
3. Salvage your property!
Remove light pieces of furniture, keepsakes, electronics, and other belongings out of the path of the water. Put aluminum foil under the legs of furniture you cannot move.
When should I call my insurance company?
- We recommend waiting until our technician assesses the water damage.
- We'll help you properly document your claim, file it, and/or bill your insurance company directly.
- Get Deductible Assistance! We cover up to 50% of your insurance deductible.
Can I restore water damage myself?
We do not recommend DIY water cleanup, because:
- We use industrial-strength, specialized equipment to remove water and humidity.
- You could spread unseen mold spores to unaffected areas of your home.
- Professional lab testing ensures healthy indoor air quality.
- Our goal is to SAVE you money and trauma by protecting your safety and property as quickly as possible.
Water Damage Restoration Process
Step 1: Inspection
We assess the damage, answer your questions, and recommend a plan of action.
Step 2: Identification
We identify the source of the water damage and stop the flow.
Next, we must determine the water contamination category.
Category 1 (whitewater): A clean water source that does not pose a threat to humans, but gets contaminated by contact with flooring, other building materials, or the soil surrounding your property. Examples include burst water pipes, failed supply lines on appliances, and vertically falling rainwater.
Category 2 (gray water): has some contamination that could make you uncomfortable or ill. Cat2 water will degrade and become hazardous if it is not cleaned up in a timely manner or is subjected to rising temperature that promotes the growth of microorganisms.
Category 3 (black water): is toxic to humans. Consumption will cause serious illness or death. Sewage is one example of CAT3 wastewater produced by people. Flood waters from rivers and streams, and ground surface water flowing horizontally into your home are other examples of CAT3 water damage.
Step 3: Safety
We inspect the extent of the damage and communicate any safety issues.
Step 4: Property Protection and Demolition
We help you identify affected property and belongings that can be salvaged or contained. Then demolition of destroyed building materials begins.
Step 5: Water Extraction and Dry-out
We remove the water in your home with industrial equipment such as pumps, powerful wet/dry vacuums, air scrubbers, dehumidifiers, and other extraction tools.
Step 6: Testing
Air quality and other laboratory testing ensures we have restored your home to a safe and healthy environment.
Step 7: Cleanup
Professional cleaning involves antimicrobial, antibacterial, disinfectant, and deodorization treatments.
What Products Does ATH Restorations Use in Cleanup?
We understand that people are concerned about the use of harsh chemicals, even after the trauma of experiencing water damage to their properties. ATH is committed to the safety of you and your family. Instead of chemicals, such as bleach or ammonia-based products, we believe that nature herself is the best germ fighter.
We use a wide range of products from the manufacturer, Benefect. The range of Benefect products uses botanical essential oils proven to kill 99.9% of germs.
Because their formulations are based on botanical oils, rather than synthetic cleaners, you gain the assurance that your property will be clean and germ-free without the odors, fumes, and other problems associated with chemical cleaners.
Step 8: Repair and Restoration
We restore your home to pre-water damage condition. We can coordinate minor repairs up to full remodeling or reconstruction.