Surprise, AZ Emergency Water Damage Restoration

Water damage emergencies are a homeowner’s worst nightmare. If you experience water damage from broken pipes, flooding or fire extinguishing in your Surprise home, one call to Arizona Total Home Restoration gets you help fast, before further damage happens and toxic mold grows.

We are here for you 24 hours a day, 7 days a week.

Surprise AZ Kitchen Plumbing Leak - Water Damage, Mold Remediation, Remodel - ATH 1500x600

Water Damage Services in Surprise, AZ

Did you know that almost 30% of all homeowners’ insurance claims result from water damage? The City of Surprise recognizes that our Arizona monsoon season can cause dangerous flooding conditions.

They want to help you and your family prepare by offering several resources that help residents. Visit the Surprise monsoon preparedness website for tips on staying safe during the Arizona monsoon season and what to do if you are caught in storm flooding. The city also offers free sandbags at several facilities around town.

No matter what the source of your water damage, you don’t need to deal with the water damage emergency alone.

ATH is a full-service restoration company providing:


Emergency Plan for Surprise Residents

Being prepared and having a plan make every emergency just a little less stressful.

Ready.Gov is full of great resources to help you and your family prepare for any emergency. They have games to teach the kids what to do, and documents you can print, fill out and keep handy just in case the unthinkable happens to you or your home.

Water Damage Emergency Tips

If you have a water damage emergency, follow these steps to protect your family and property.

  1. Safety First!
    Move your family and pets to a safe location away from the water. This might be upstairs, at a neighbor’s home or other safe location. Remember, if water damage results from monsoon flooding, roads may be impassable, so sheltering in place might be your safest option. Review the Turn Around / Don’t Drown safety information for safety tips in a flood situation.
  2. Stop Further Damage
    Turn off the main water valve if the leak is from a broken pipe. This prevents further water accumulation and additional water damage. Avoid contact with water from sewer backups, which contains dangerous bacteria.
  3. Electricity and Water Don’t Mix
    Water and electricity are a dangerous combination. Stay out of flood water where live electrical current could be present. Your local power company has guidelines to follow for safety when encountering storm damage or other dangerous situations. These guidelines prevent injury or death from electrocution.
  4. Call for Help
    Call the Arizona Total Home Restoration helpline 24 hours a day/7 days a week.

Why Choose ATH for Water Damage Restoration in Surprise?

  • 24/7 Emergency Response
  • Direct insurance billing and mitigation
  • Deductible assistance–ATH will cover up to 50% of your insurance deductible
  • AHERA-training certified through the EPA
  • IICRC certified
  • Certified Residential and Commercial Mold Inspector (CRMI)
  • Licensed, bonded and insured

Our Water Damage Restoration Process

Step 1: Inspection
ATH professionals assess the damage, answer questions, and establish an immediate action plan. If water is still entering the property, our priority will be to stop the flow.

Step 2: Identification of water source
Why is that important? Toxins, mold and bacteria pose a serious health threat.

Category 1 (whitewater): Clean water from incoming water pipes or falling rain (not floodwater).

Category 2 (gray water): This water comes from a source that has some contamination or potential growth of microorganisms that make you ill. One example is a leak under your kitchen sink.

Category 3 (black water): Black water contains toxins and bacteria that are dangerous to humans. Sewage backups are examples of black water. Another example is flood water from monsoon storms.

Step 3: Safety inspection
We inspect looking for immediate safety concerns.

Step 4: Property Protection and Demolition
We work with you to determine what personal property is affected and how to salvage it. Unsalvageable items, like carpet and drywall, are removed.

Step 5: Water Extraction and Drying
We remove flood water from your home using industrial equipment. This includes water pumps, powerful wet/dry vacuum systems, air scrubbers, dehumidifiers and other tools as necessary.

Step 6: Testing
After dry out, we conduct air quality and mold tests to ensure your home is a safe and healthy environment.

Step 7: Cleaning
Cleaning involves the use of antimicrobial, antibacterial, disinfectant and deodorization treatments on areas and items affected.

Step 8: Repair and Restoration
ATH is a full-service restoration company. After dry out, our goal is to restore your home to pre-damaged condition. We coordinate minor repairs up to full remodeling and reconstruction.

Get immediate action and peace of mind by calling Arizona Total Home 24/7 for a free consultation and estimate.

Get a Free Consultation